Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using Deckloop ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you confirm that you have authority to bind that organization to these Terms.

2. Description of Service

Deckloop is a spaced repetition learning platform that helps users create, manage, and study flashcard decks. The Service may include features such as AI-assisted content generation, multimedia support, progress tracking, and learning analytics. We may add, remove, or change features over time.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your login details secure and confidential
• Accept responsibility for activity under your account (unless caused by our breach)
• Notify us promptly of any unauthorized access or suspected compromise

3.2 Account Termination

We may suspend or terminate your account if you materially breach these Terms, or if we reasonably believe you are using the Service fraudulently, abusively, or illegally. Where practical, we will provide notice and an opportunity to address the issue.

4. User Content

4.1 Your Content

You retain ownership of content you create, upload, or submit to the Service ("User Content"). To operate the Service, you grant us a worldwide, non-exclusive, royalty-free license to:

• Host, store, reproduce, display, and transmit your content to provide the Service
• Create backups and take reasonable steps to maintain availability and integrity
• Use aggregated and/or de-identified usage information to improve the Service

4.2 Content Guidelines

You agree not to upload, publish, or share content that:

• Infringes or violates intellectual property or other rights
• Contains malware, harmful code, or attempts to disrupt the Service
• Is unlawful, harmful, threatening, or abusive
• Harasses, stalks, or targets others
• Contains sexual content involving minors or otherwise illegal content
• Violates any applicable laws or regulations

5. Intellectual Property

The Service (including its software, design, features, and content other than User Content) is owned by Deckloop or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, sell, lease, or create derivative works from the Service except as expressly permitted by us in writing.

6. AI-Generated Content

Our Service may use artificial intelligence to help generate flashcards and learning content. You acknowledge that:

• AI-generated content may be incomplete, incorrect, or outdated
• You are responsible for reviewing and verifying AI-assisted outputs before relying on them
• We do not guarantee the accuracy, completeness, or suitability of AI-generated content
• AI-assisted outputs are provided for educational and informational purposes only

7. Payment Terms

If you purchase a paid subscription or services:

• Fees are billed in advance on a recurring basis until you cancel
• You can cancel at any time through your account settings (or by contacting us if self-serve cancellation is unavailable); cancellation takes effect at the end of the current billing period unless stated otherwise at checkout
• We do not provide refunds for partial billing periods, except where required by law
• We may change pricing with at least 30 days’ notice; changes apply from your next renewal date unless stated otherwise
• You are responsible for any applicable taxes, duties, or bank charges
• If a payment fails, we may retry the charge and/or suspend paid features until payment is successfully processed

8. Privacy and Data Protection

Your use of the Service is governed by our Privacy Policy, which explains how we collect, use, and share personal data. Where we rely on your consent for certain processing (for example, certain cookies/analytics), you can withdraw it at any time using the tools described in the Privacy Policy and Cookie Policy.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” to the extent permitted by law. We do not make any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of Liability

To the maximum extent permitted by law, Deckloop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the Service. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

11. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Deckloop from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from (a) your User Content, (b) your use of the Service in violation of these Terms, or (c) your violation of applicable law or the rights of another person.

12. Third-Party Services

The Service may integrate with or rely on third-party services (for example, analytics, payment processors, and AI providers). These third parties may have their own terms and policies, and your use of third-party services is subject to them. We are not responsible for third-party services or for issues caused by them, except where required by law.

13. Modifications to Service

We may modify, suspend, or discontinue any part of the Service at any time. Where a change materially affects paid subscribers, we will try to provide reasonable notice. We will not be liable for any modification, suspension, or discontinuation of the Service, except where required by law.

14. Changes to Terms

We may update these Terms from time to time. We will post the updated Terms and update the "Last updated" date. If changes are material, we may also provide additional notice (for example, in-app). Your continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

16. Dispute Resolution

If you have a dispute, please contact us first so we can try to resolve it informally in good faith. If we cannot resolve the dispute, and to the extent permitted by law, the courts of England and Wales will have jurisdiction. Nothing in these Terms limits any consumer rights you may have under applicable law, including any right to bring a claim in your local courts where mandatory rules apply.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@deckloop.io