Content Policy

Last updated: December 2024

Our commitment to quality

Deckloop is an educational platform. We're committed to providing accurate, helpful, and appropriate content for learners.

Types of content on Deckloop

Curated public decks

Our public deck library (GCSE subjects, language courses, etc.) is curated and reviewed for quality before publication. We aim for accuracy and alignment with official curricula, but we recommend you always verify important information against official materials.

AI-generated content

When you ask our AI to generate flashcards, the content is created automatically. While we tune our AI for accuracy:

• AI can make mistakes or produce inaccurate information
• We recommend verifying AI-generated content against trusted sources
• For exam preparation, always cross-reference with official materials

User-generated content

When you create your own decks or upload materials, you are responsible for the content. Your private decks are not reviewed by Deckloop staff.

Prohibited content

The following content is not permitted on Deckloop:

• Illegal content: Content that violates laws in the UK or your jurisdiction
• Harmful content: Content promoting self-harm, violence, or dangerous activities
• Hate speech: Content attacking individuals or groups based on protected characteristics
• Explicit content: Pornographic or sexually explicit material
• Harassment: Content designed to harass, bully, or intimidate others
• Misinformation: Deliberately false or deceptive content that could cause harm (for example, health or safety misinformation)
• Personal data and doxxing: Sharing personal information about someone else without their permission (such as addresses, phone numbers, email addresses, student IDs, or other identifying details)
• Academic dishonesty: Leaked exam papers, answer keys, or content intended to help someone cheat on an assessment
• Copyright infringement: Content that infringes on others' intellectual property rights

Accuracy and verification

For important use cases like exam preparation:

• Verify facts against official textbooks and exam board materials
• Report any inaccuracies you find in public decks
• Treat AI-generated content as a starting point, not the final word

Copyright and takedowns

If you believe content on Deckloop infringes your copyright or other intellectual property rights, please contact us at support@deckloop.io with:

• Your name and contact details
• A link (URL) or clear description of where the content appears
• A description of the work you believe has been infringed
• A statement that you have a good-faith belief the use is not authorised

We will review and, where appropriate, remove or disable access to the reported content. We may also take action against repeat infringers, including suspending accounts.

Reporting issues

If you encounter content that violates this policy, or find factual errors in our public decks, please report it to support@deckloop.io.

We review reports promptly and take appropriate action, which may include removing content, limiting visibility, or suspending accounts. We may take action at our discretion to protect users and the integrity of the platform.

Changes to this policy

We may update this Content Policy as our platform evolves. Significant changes will be communicated through our website.