Frequently Asked Questions

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General

Is Deckloop free?

Deckloop is currently free while in private beta. We'll introduce pricing in 2026 with student-friendly plans. Early beta users will get special benefits.

What exams do you support?

We currently focus on GCSE content (Biology, Mathematics, and more coming soon) plus language learning courses. We're adding more subjects based on user demand.

Can I use Deckloop without creating an account?

You can browse our public decks without an account, but you'll need to sign up to save your progress, create custom decks, and access spaced repetition features.

Product & Features

Can I make my own flashcards?

Yes! You can create cards manually, or let our AI generate them from your notes, PDFs, audio files, YouTube videos, or any text you provide.

How do cards get scheduled?

We use the FSRS spaced repetition algorithm. When you review a card, you rate how well you knew it. The algorithm then schedules the next review at the optimal time to maximise retention.

Can I study offline?

Deckloop works as a Progressive Web App (PWA). You can install it on your phone and your cards will be available offline once synced.

AI & Content

Is the AI-generated content checked?

For our curated public decks, all content is reviewed by subject experts. For user-generated decks, we encourage you to verify facts, especially for exam preparation.

Can I trust AI-generated answers?

Our AI is tuned to prioritise accuracy and cites sources where possible. However, AI can make mistakes. For important exams, we recommend cross-referencing with your official materials.

Account & Data

How do I delete my account?

To delete your account and all associated data, email us at contact@deckloop.io with the subject "Account Deletion Request". We'll verify your identity and process the deletion within 48 hours. All your decks, cards, study history, and personal data will be permanently removed.

How do I export my data?

To request a copy of your personal data, email us at contact@deckloop.io with the subject "Data Export Request". We'll provide your data in a machine-readable format (JSON) within 30 days, as required by GDPR.

Is my data secure?

Yes. We use industry-standard encryption and never sell your data. Your study progress and personal information are protected. Read our Privacy Policy for full details.

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